Monthly Archive February 2018


Digital Solutions for Wound Care and Management

Howbeck Healthcare recently met with Urgo Medical to discuss joint working opportunities with Howbeck Healthcare and the Federations it supports in innovative digital solutions for wound care and management. Urgo Medical was established in 2002 and is now a major contributor to the UK wound healing community, offering a complete range of wounds management dressing and bandages.


Working at scale within primary care develops at pace!

Howbeck Healthcare has been working with the GP Federations that it supports on a range of ‘Working at Scale’ initiatives, taking on board views and comments of local practices of what’s important.  Following an initial scoping exercise, identified areas of focus are back office functions such as Human Resources and Health and Safety as well as shared clinical services, CQC support and training and development.

Following the identification of a range of suppliers, Howbeck Healthcare is facilitating a ‘pitching event’ for representatives across its Federations to hear first hand some of the services which can be offered ‘at scale’ whilst ensuring a high quality, cost effective service for practices.


Performance appraisal and learning within the primary care setting

The key to developing a high performing culture is understanding your workforce – giving them the opportunity to drive their own performance and development, and you the opportunity to support them along the way.

Howbeck Healthcare recently met with the Managing Director of Thirsty Horses Ltd, Ray Pendleton to discuss how Workpal, an organisational development tool which brings together performance appraisal and learning to deliver true performance management could be utilised within the primary care setting.  Thirsty Horses is an Organisational Development consultancy, established in 2009 that specialises in helping its clients achieve a high performance culture.


Support for GP Practices – General Data Protection Regulation (GDPR)

Practice Managers across the Federations that we support have requested assistance in ensuring they are prepared for the new General Data Protection Regulations which come into force on the 25th May 2018.  Howbeck Healthcare has responded and will shortly be launching its bespoke ‘GDPR package of support’ for GP practices.

The package of support will include the provision of a Data Protection Officer, all policies and procedures required to support in compliance along with training and support for Practice Managers. Additional support will also be included with assistance in the completion and uploading of evidence for the new Information Governance Toolkit.

For further information please contact us.


Alternative Solutions

This initiative is provided in conjunction with Pathways Community Interest Company, a third sector organisation, and covers the whole of the South Cheshire and Vale Royal GP Alliance.

The programme is designed as a single point of access service to wider community provision to support patient’s wellbeing where the issues are of a non-medical nature e.g. social isolation, financial difficulties, housing concerns etc.

GP Practices can refer to this service where patients are assigned an individual case manager who will provide tailored support dependent on their needs, working with the patient to improve their health and wellbeing. Patients can also self-refer.

This service benefits patients as it assists them in focussing on the root cause problem which may previously have resulted in the use of medication at times when people are feeling low and depressed.



Came across this interesting app WaitLess being used in Kent. It is free and shows members of the public where the shortest wait at local A&Es and walk-in centers to try and even out the queue.

You could see in a federated GP future where GPs join together for same day urgent appointments and are happy to see patients from other practices not just their own – that this would be really useful.


Howbeck Healthcare partners with Lantum to setup primary care access Hubs

Howbeck Healthcare has already successfully implemented 8 primary care access Hubs across the Federations it supports including South Cheshire and Vale Royal, North Staffordshire and more recently in East Staffordshire. Howbeck is now partnering with Lantum (previously known as Network Locum) as its preferred rota platform to further propel the rigorous project management and primary care expertise when it comes to setting up primary care access Hubs.

For further information please contact us.


iPlato Update

Dr Neil Paul of Howbeck Healthcare Ltd recently met with iPlato to hear about the ongoing development within iPlato.  The meeting covered their Roadmap and upcoming development works which include:

  • Patient submitted data being recorded in the care record
  • Refresh of iPlato SMS software
  • Video Consultation
  • Online Consultation / triage
  • myGP App developments including proxy access

Most practices in the SCVR GP Federation use iPlato’s 2 way SMS functionality and we have been trying to see how we can use this to gain QOF points. We are discussing promoting iPlato as the main app to access the GP record with.