We have received the below testimonial from Newcastle Central PCN following a facilitated session in March 2021 that we led on.
“The remote session with Mike and Lisa was really beneficial for the PCN as a whole. The pre-work leading up to the session and session itself had effects that were immediate. Mike as a facilitator was able to quick study the PCN and tailor the session to our specific requirements and in terms of what we wanted to focus on as a PCN in the coming months i.e. ARRS roles, Decision Making Processes. Mike was able to steer our discussions to an ultimate, productive outcome – the session has invoked a positive change for the PCN. We would recommend your services highly as a facilitator and look forward to working with you again.” – Newcastle Central PCN
Our Freedom to Speak Up (FTSU) service has been complimented in the National Guardians Office Annual Report. Within the report Steven Pink, CEO for SELDOC Healthcare said, “The introduction of a Freedom to Speak Up policy and the presence of a guardian external to the organisation from Howbeck Healthcare, created a more formal structure for raising matters, which promoted greater transparency within the organisation. SELDOC also introduced an internal Freedom to Speak Up champion who workers could turn to if they didn’t feel able to contact their supervisor or manager.”
You can take a look at the full report here: https://www.nationalguardian.org.uk/wp-content/uploads/2021/03/ngo_ar_2020_digital.pdf
If you are interested in finding out more about our FTSU service, please contact us.
Howbeck Healthcare has been working closely with one of its local GP Federations in Cheshire to produce an easily accessible guide to the Trainee Nurse Associate (TNA role). This introductory guide explains the TNA role and what it brings to the practice team, the commitment and support required from the practice teams and the individual, and the process of accessing the funding streams available to support a TNA in practice as part of the PCN Additional Roles Reimbursement Scheme.
For further information contact firstname.lastname@example.org
Our GDPR team here at Howbeck are pleased to be working with iGPR to help develop their next software update. iGPR assists practices with their GDPR compliance and is used to complete Subject Access Requests, insurance reports and screen medical records for online record access and for firearms licenses.
Our GDPR team have extensive knowledge using the software from a primary care perspective, therefore iGPR asked if they could work with them to be beta testers for the updates they are developing.
Great feedback received from Bath and North East Somerset Enhanced Medical Services who we have recently supported to develop a clear and concise Strategic Direction document which reflects the ambitions and aspirations of the key stakeholders and partners. Howbeck Healthcare led a structured interview process ensuring that each member of the Management Executive Committee (MEC) and Council had an opportunity to influence the strategic direction, the results of which were incorporated within the plan.
“We have found that working with Howbeck has been a positive experience for us. Their understanding and knowledge of how Federations like ours operate within the system saved a lot of time and added richness to the analysis with Howbeck holding a mirror up to ourselves and taking stock. The team that interviewed our key stakeholders for us were professional, engaged and enthusiastic. We are really pleased with the output of our joint working our new BEMS Strategy and this will give us a strong focus as we look forward to the future” – Bath and North East Somerset Enhanced Medical Services.
Our very own Dr Neil Paul, has been speaking with Best Practice on how General Practice has adjusted over the last six months since his return to work since lockdown.
Describing his first experience visiting one of his practices in person since lockdown, he offers an insight as to what he believes the future of General Practice entails.
Read the full story here – https://lnkd.in/dMvizCE
Howbeck Healthcare’s Project Management team recently supported Shropshire and Telford Wrekin Physician Associate internship programme. The programme went live with two intakes on both the 1st April and the 1st June 2020 in conjunction with the Staffordshire PA Internship scheme.
Five Physician Associates (PA) have successfully been recruited and appointed across both primary and secondary to offer the best patient care across the local area. Two PAs are working at The Robert Jones & Agnes Hunt Orthopaedic Hospitals NHS Foundation Trust with their primary care placement at Drayton Medical Practice and Wem & Prees Medical Centre and the remaining 3 PAs working at The Shrewsbury and Telford Hospitals NHS Trust and Teldoc Practices
The five Physician Associates will be working 2.5 days a week in primary care; 2 days in secondary care and 0.5 day for formal teaching provided by our dedicated teaching team: a Senior Clinical Tutor and Senior Physician Associate.
“Our PA is settling in well and will be a popular team member.
She has helped out in the dispensary when we were very thin on the ground during Covid-19 and she helped me ring patients and review the high risk shielding list-so lots of varied tasks. I’m enjoying having her around and so are the team.
She has good personal and communication skills and I believe she will be a great asset in the future”
GP Clinical Supervisor
The programme, jointly supported by HEE and Shropshire CCG, and delivered by Howbeck Healthcares Project Management team will support PAs who are newly qualified/within 1st year post qualification on a 12 month internship.
The Shropshire PA Internship has now supported 7 PAs on the programme. In Staffordshire and Shropshire we are proud to have supported and a total of 33 PAs through the internship programme.
The programme has seen a significantly high PA retention rate after completion of the internship. At the end of the PA’s internship, 86% of practices offer their PAs a permanent full-time position. In addition, the programme has seen several GP practices who have asked for a second PA from the internship programme.
The Staffordshire PA Internship team are now considering next steps for further intakes in 2021 across both Staffordshire and Shropshire
For further information please contact Lucy Minshull – Lucy@howbeckhealthcare.co.uk
Howbeck Healthcare’s Project Management team recently supported the Birmingham & Solihull Physician Associate internship programme. The programme went live on 1st June 2020, delivered through the Birmingham and Solihull Training Hub.
Six Physician Associates (PAs) were successfully recruited and appointed to work across both primary and secondary to offer the best patient care across our local area. The recruitment campaign has been extremely successful with the recruitment campaign attracting a significant proportion of the newly qualified PA workforce, which demonstrates the attractiveness of the joint roles and more so the high quality training and support associated with the internship. In addition, there were a total number of 14 GP practices who expressed an interest for the programme, which ensures that all appointable PAs have been successfully aligned.
The programme, jointly supported by HEE and NHSE, and Howbeck Healthcares Project Management team will support GP practices to host a PA who are newly qualified/within 1st year post qualification for a 12 month internship. The programme is run jointly with Birmingham Solihull Mental Health NHS Foundation Trust and Forward Thinking Birmingham (Birmingham Women’s and Children’s NHS Foundation Trust) along with 5 GP practices.
The six Physician Associates will be working 2.5 days a week in primary care; 2 days in Mental Health in secondary care and 0.5 day for formal teaching provided by Birmingham and Solihull’s dedicated teaching team of a Senior Clinical Tutor and Senior Physician Associate.
As they are one of only a few Physician Associate Internships to offer this structured programme of work, Birmingham and Solihull are being closely observed from various organisations across the country. For further information please contact Lucy Minshull – Lucy@howbeckhealthcare.co.uk
GPs are using the latest digital phone and video technology (GP@Home) from their own homes, helping them address remotely the huge care demands created by the coronavirus pandemic.
Dr Neil Paul, has been trialling GP@Home, and has been ‘really impressed’ with how it can help doctors work more safely in light of the pandemic, and allow home workers to answer the phone as if they were sat in the surgery. “It solves the ‘I don’t want to use my own phone to make hundreds of calls to patients’ problem, which is affecting thousands of practices across the country,” he said. Read more here
Howbeck Healthcare has recently supported one of its Federations, South Cheshire and Vale Royal GP Alliance, to pilot a specialist webchat platform which can be used between patients, clinicians and practices to ease the volume of work at the front desk.
Two practices within South Cheshire and Vale Royal GP Alliance, Merepark Medical Centre and Ashfields Primary Care Centre, decided that they needed an alternative way for patients to communicate with them to ease pressure on the front desk. They needed a more efficient way to book and manage appointments, and with the help of Refero’s technology a webchat box has been implemented on both practice websites allowing a communication channel between patient and practice.
Howbeck Healthcare is contracted to provide management support to a number of Federations and PCNs etc – Find out more